Visuel care 07/20
Visuel care 07/20

 

Salt Care.

Comprehensive protection for your phone and tablet.

 

  • Takes less than 3 minutes
  • We’ll contact you with a solution
  • Your phone is typically repaired
    or replaced within 48h

 

Salt Care.

Comprehensive protection for your phone and tablet.

Is your device damaged?
Declare your claim online:

Takes less than 3 minutes

Your peace of mind is guaranteed: protect your device with Care.

Mobiles and tablets are now a part of daily life. Yet, no matter how careful you are, accidents happen. Insure your device with Care and enjoy peace of mind. You will benefit from a fast, integrated claim resolution service and have your device repaired within one hour at one of our 65 locations. If you prefer, just relax and send-in your device for a repair or replace. You will have your local lost & found service at your disposal in case your device is lost.

If you have an old insurance (activated before 20.04.2020), please find your new General conditions from 01.01.2020 here:

Care, Care PROMO, Care Duo, Care Duo PROMO, Care Premium, Care Premium PROMO, Relax, Relax Plus.

Superior service for you - because we Care.

More than 65 repair
partners

Choose one of our local partners to get your device fixed during the same day. Or send it in for a repair or exchange and we will deliver it back to the address of your choice. The shipment is free of charge and if you need a device in the meantime, then simply go to a Salt Store and we will lend you one for free.

Simple claim
notification

You can easily notify and track your claim at any time at www.caresupport.ch. Our Care team will offer you a quick resolution.
If you need further assistance, call us at +41 (0) 44 200 23 92.We will be happy to assist you at your preferred language: German, English, French or Italian.

Free-of-charge lost & found service

Even if you lose your mobile phone or tablet, we will support you. We will search through Lost & Found offices and inform you immediately if your device has been found.