WiFi tips and tricks

Discover our practical tips for optimising the performance of the Fiber box and your Wi-Fi connection.

Reset your Fiber Box on a regular basis.

Place the Fiber Box in central location in your house.

Place the Fiber Box horizontally and, if possible, in a high position.

Do not place the Fiber Box:

behind or under a TV set,
behind, in a furniture,
near electronic devices or an aquarium.

Note: Concrete walls and floors as well as metal objects tend to block the Wi-Fi signal. Placing the Fiber Box in multimedia cabinets can also weaken the signal.

Use Wi-Fi extenders to cover areas with weak Wi-Fi signals.

If your device is in the proximity of your Fiber Box, use the Salt_5Ghz_SSID_NAME_OF_YOUR_BOX network.

If your device is far from your Fiber Box, choose the Salt_2Ghz_SSID_NAME_OF_YOUR_BOX network.

Further useful tips you might need

Connection speed

For more information on connection speeds, visit our dedicated page.

Installation

Follow our Fiber Box video installation guide.
Should you still not have access to the internet after the installation, please visit this page.

Connection problems

Check our FAQ page for all connection problems.